Novel Coronavirus (COVID-19) Information

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Information & Resources

(updated 8:30am on 05/18/2020)

General Info & Shelter-in-Place FAQ

Turn to official channels for news and information about COVID-19

• The San Mateo County's COVID-19 website is the BEST RESOURCE FOR INFORMATION for San Mateo County residents.
• Keep track of San Mateo County COVID-19 data on the San Mateo County Health Dashboard
• Do you have general questions about COVID-19? Dial 2-1-1 and speak to someone at the San Mateo County Public Call Center, available 24/7 in 180 languages.
• Get urgent info from SMCAlert. To register, text "94005" to 888-777 or register here.
• For Pacifica-specific information:
  • Follow the City on Facebook, Twitter, and Nextdoor.
  • Sign up for the City's weekly e-newsletter.
• The State has put together a comprehensive resource with information on Schools, Employment, Taxes, Healthcare, and more.
• Questions about the SIP Order? Chances are this list will answer them.
  • You can also call the Legal Call Center with questions from 8am - 4pm @ 650-363-4588
  • You can email your questions to healthorderFAQ@smcgov.org
• What Building and Planning services are being offered by the City of Pacifica under the County's SIP Order? What construction is permitted at this time? Find the answers to your questions here.
• Be aware of COVID-19 scams.

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Health Info & Resources

• Keep track of San Mateo County COVID-19 data on the San Mateo County Health Dashboard
•  What are the symptoms of COVID-19?
• What steps should I be taking to protect myself?
• Project Baseline is offering this online questionnaire to San Mateo County residents who would like to be tested for COVID-19. Based on the responses and testing appointment availability, you will learn whether you qualify for testing through this program at this time.
• How can I manage stress and anxiety during this time?
• Here are more reliable sources for information:
  • CA Dept of Health keeps track of the latest developments and responses to COVID-19 state-wide
  • San Mateo County Health
  • Centers for Disease Control and Prevention
  • World Health Organization

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Community Info & Resources

• The Pacifica Resource Center is available to assist our community with essential services, including groceries, housing assistance, and other critical services. They have modified service delivery to minimize contact in the community and encourage you to reach out if you need help or would like to help during this time. See their website for more information and for the most up to date information.
• On March 24, 2020, San Mateo County established a temporary, countywide moratorium on eviction due to non-payment of rent by residential tenants directly impacted by the COVID-19 pandemic. Find more information, including FAQs, on the County's Housing website.
• On April 13, 2020 Pacifica City Council adopted an urgency ordinance establishing a temporary moratorium on commercial tenant evictions for non-payment of rent for tenants impacted by the COVID-19 pandemic in the City of Pacifica. You can see the Ordinance language here.
• The Child Care Coordinating Council has compiled a list of Child Care Programs for Essential Workers.
• Second Harvest Food Bank is working hard to provide the community with food.
• San Mateo County Libraries are closed to public access effective Monday, March 16 – Thursday, April 30. The libraries continue to make wifi available to the public. It can be accessed at any of the San Mateo County Library parking lots. For more information about continued or modified services offered during the closure, see their website here.
• School Information
  • JUHSD Schools (Lunches, Distance Learning)
  • Pacifica School District (Lunches, Distance Learning)
• What Restaurants and Grocery Stores are Open?
  • Here is a confirmed list of the Pacifica Grocery Stores & Restaurants that are open.
    Please note that some grocery stores have reserved regular times for elderly and immune-compromised residents to shop safely. Please be respectful of these days and hours.
  • Here is a list of restaurants in the 6-5-0 area code offering food for delivery & pickup.
• Transit Information
  • The Transit District has updated information on the SamTrans and Caltrain pages. Note that the most recent update includes service reductions that are necessary in response to ridership losses and school closures.

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Business & Worker Resources

• The City of Pacifica's Economic Development Department has compiled a Business Assistance Fact Sheet specific to Pacifica's businesses.
• The San Mateo County Economic Development Association is compiling business assistance programs and other resources as quickly as they become available.
  •  See SAMCEDA's COVID-19 Business Continuity Action Plan for Small & Medium-Sized Businesses.
• The Small Business Administration is offering low-interest federal disaster loans for small businesses suffering loss due to COVID-19.
• California Capital Access Program  is designed to provide up to 100% coverage on certain loan defaults.
• The Labor & Workforce Development Agency compiled an enormous list of resources for workers and employers.
• The Employment Development Department provides support services to individuals affected by COVID-19.
• Who's hiring?? Try these industries if you are in need of work.

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Volunteering & Donations

• The County may need volunteers to help serve vulnerable members of our community. If you are interested in helping, sign up here.
• San Mateo County Strong Fund is accepting donations that will go to specifically benefit San Mateo County residents, small businesses, and non-profits.
• Medical donations can be made by emailing SMCMedDonations@smcgov.org.
• The California Volunteers website provides information on how to help in your community by donating time, food, supplies, blood, or money.
• Second Harvest Bank knows many community members are asking, “How can I help right now?”. They make suggestions here, as well as answer many commonly asked questions.

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